Unlocking Rapid Delivery - perspective of a shift from DevOps to QAOps

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Speed and quality are the two most common factors that development and operations teams are continuously fighting between. QA plays a strategic role, it is a connection point between development and operations. How can we accelerate software delivery without sacrificing quality? Join this presentation and you will find out why QA and Ops have a complimentary mindset.

Marcela State
Marcela State
27 min
07 Dec, 2023

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Video Summary and Transcription

QAOPS refers to maintaining software quality with a DevOps mindset, emphasizing collaboration and continuous integration and delivery. QAOps principles include shift left testing, continuous testing, and shared responsibility for software quality. Implementing QAOps involves automating tasks, promoting collaboration, and selecting the right tools. Challenges in adopting QAOps include cultural shift and skill gaps, but the benefits include higher software quality and cost savings. Establishing a quality mindset requires education and leadership support. QA Ops is a framework that requires a combination of DevOps skills, soft skills, and technical expertise.

Available in Español

1. Introduction to QAOPS

Short description:

QAOPS refers to maintaining software quality by approaching it with a DevOps mindset. Collaboration between development and operation teams is crucial in this inclusive approach. The backbone of DevOps is continuous integration and continuous delivery.

Thank God I have a microphone, because fun fact about me, I speak really slowly, so microphones are the best thing that happen after QAOPS framework.

Slide. Good. Nice. So, I'm Marcella. I'm an engineering manager, and I just turned 14 years in outsourcing. I'm much older than that. My whole experience is in outsourcing. My background is in quality assurance, and this presentation is not about me, obviously. It's about QAOPS.

Please raise your hand if you heard before about QAOPS. Okay. And about QA, that was my second joke. Thank you. I have so good jokes that I need to mention them. So, I'm really happy that I'm not forced to start this presentation with showcasing the QA value, because, believe it or not, there are still clients out there that they need to showcase the QA value. They need presentation about the QA and what's the value and things like that. So, I'm very happy I'm not starting with this today.

So, we're going to start with definition of QAOPS. It refers to maintaining software quality by approaching you with DevOps mindset. About this DevOps mindset, we're going to talk today, because this is actually the key to the whole, this approach in DevOps. For application development, actually, the key here is about collaboration, right? Development teams and operation teams are working in complete synergy, right? So, DevOps, it's more like an inclusive approach. The backbone of the DevOps approach is actually the CICD, which I'm not going to explain how it works. I have here, I think, a characteristic image of how it works, but usually when you build an application and you release its first version, after the initial release, you may think that some, or maybe a lot of things could have been done better, right?

So, you start working on implementing changes. You start working on doing a lot of improvements. Continuous integration is actually the practice of integrating the whole, these new changes into the main branch, right? So, after integrating these to the new branch, you will start automating, you will start automating so you can check the functionality. After that, you don't have to wait for the new release date to merge those changes. You can do that very, very quickly. You can update them through this process. Continuous delivery is actually the next step after continuous integration, after continuous integration.

2. QAOps Principles and Best Practices

Short description:

QAOps focuses on ensuring software quality, advocating for shift left testing, collaboration and communication, continuous testing, and continuous monitoring. It emphasizes a culture of quality and shared responsibility for software quality among all team members. Test early and often, automate selectively.

And it's about making all the changes available to the customers, increasing in this way the customer's satisfaction. Maybe there are some of you that think that this QAOps is just another buzz word and it has no meaning. Why is that? It's still DevOps, but it's just another reinvented word. So, I highlighted here what I believe is the most important in terms of comparing those terms.

So, in DevOps, focus is more on deploying software quickly. So, this is the quick, while in QAOps focus is more on ensuring the quality of the software. Here we have some concepts. First of it, shift left testing. QAOps advocates this so-called shift left testing, meaning that you need to start testing as soon as possible, so early in the stages. Why is that? Because we all know that having testing early in the development process will reduce the cost of fixing the bugs after releasing the application. Collaboration and communication. Also, QAOps is a great advocate for collaboration and communication, fostering shared responsibility. This is also a key concept, shared responsibility between teams. And this also increases finding issues really early in the process. Continuous testing. Like I mentioned before, this is done through the CI-CD pipeline. Automation is actually the core of the QAOps approach. And continuous monitoring. This refers to monitoring the application actually in production. And in this way, you will find performance issues or even user experience-related issues in real time.

Let's talk a bit about principles and best practices. So, culture of quality. This is really important. You need to establish a culture of quality. And again, like I mentioned before, shared responsibility for software quality among all team members. So quality is not about QA engineers. I believe it's a shared responsibility. Test early and test often, like I said, like I mentioned before. Begin testing as soon as possible in the development process. Automate everything, but do not automate everything.

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