Complex React Migration: New Solutions to Old Codebase Problems

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In 2020, Rangle partnered with the Survey Monkey team to migrate a legacy codebase to React. Survey Monkey’s best-in-class digital products were being held back fragmentation and complexity, which created a lot of rework and wasted effort for their engineering teams. Working together, we implemented a number of process and architecture changes that cut the complexity and improved workflows, letting our blended team deliver results with speed and consistently, even early in the engagement. These were not one-size-fits-all solutions, but solves that were unique and fitted to the needs of the engineering and product teams. The success of the project was due to Survey Monkey’s motivated teams that were: 1) Ready to embrace change; 2) Able to keep a firm focus on the outcomes; and 3) Readily understood the complexity of the project.


This allowed us to co-create some non-intuitive solutions that engineers at similar enterprise-level companies should know about.

FAQ

ServingMonkey is a pioneer software as a service company from Silicon Valley, known for its market-leading survey software and other market research tools such as quick polls, competitive analysis, and customer feedback systems. It has a significant presence in enterprise companies worldwide and played a crucial role during the 2020 pandemic by empowering communication and engagement across companies.

ServingMonkey faced several challenges in migrating their product to a new web platform, including the sheer size of the product and the high sophistication of its features which complicated the integration and implementation of modern DevOps practices and a cohesive design system.

Rainbow, a consultancy known for its expertise in creating new products and digital modernization, partnered with ServingMonkey to refine and implement a migration strategy. This involved developing a domain library and a three-tiered architecture to simplify feature code and facilitate a cohesive look and feel across the application.

The three-tiered architecture developed for ServingMonkey includes pure visual components of the domain, question type-specific business logic, and interfaces with the specific needs of features. This architecture helps in separating concerns and allowing feature teams to implement user interfaces related to different question types without deep knowledge of each type.

An evolutionary architecture is designed to sustain changes and reconcile these changes without losing cohesion. It allows a system to evolve over time while maintaining its integrity, thus preventing the architecture from becoming outdated quickly. This strategy is essential for long-term maintenance and scalability of software systems.

The domain library was central to the modernization process at ServingMonkey. It was designed to encapsulate business and presentation logic related to key domains, such as survey questions, enabling consistent and efficient feature development across different teams.

The design system developed for ServingMonkey provided a cohesive and well-rounded set of React components based on solid design principles. This system was crucial for ensuring a consistent user experience and accelerating the development process as the company migrated to the new platform.

Jason Santos
Jason Santos
32 min
14 May, 2021

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Video Summary and Transcription

This Talk discusses the challenges of dealing with legacy code and the benefits of partnerships in software development. It highlights the case study of ServingMonkey and Rango, showcasing the solutions implemented to modernize their code bases. The talk emphasizes the importance of three-tiered architecture and collective ownership in achieving sustainable changes. It also addresses the challenges of migrating to new technologies and the need to consider business value when making technology decisions. The talk concludes with insights on preventing code from becoming legacy and the benefits of code migration and collaboration.

1. Introduction to Legacy Code and Partnership

Short description:

Imagine having legacy code that no longer meets your needs. You discover new technologies and your team is eager to adopt them. Despite some discrepancies, you continue delivering and evolving. Fast forward 10 years and you have a new legacy code. My name is Jason Santos and I'm here to talk about our partnership with ServingMonkey and the amazing work done by our team of engineers.

Oh good afternoon everyone, of course not everyone, only those that are where it's actually afternoon for everyone else whatever time of day there is. Let me know if you've seen this before, right?

Imagine like you have your legacy code and it's not giving you all the speed you need, right? The world has changed, you can feel it in your styling, you can feel it in your build, you can smell it in the code. Then you find brand new technologies and your team is eager to adopt that. Everything's pretty amazing, you can do things you haven't been able to do before and yeah, except they are not super familiar to you. You let your teams decide what to use. At some point, the best technology wins, everybody's happy and now you at least can start delivering your features. Business is always doing it, you deliver, business wants new things, shinier things, and somewhere along the lines you have a little bit of discrepancy. Some technologies are different here and there, different ways of doing things have appeared, your team grows, features grow, and you start seeing discrepancies here and there, but at least you're delivering and things are evolving and growing. Fast forward 10 years and you have yourself a new legacy code.

My name is Jason Santos and this is how I used to dress to impress clients, I mean when you could actually meet them face to face and I worked at Rainbow. You probably know who we are and I'm here to talk to you a little bit about how some of the awesome things we did in partnership with ServingMonkey. But don't get the illusion that I have done all these things by myself, right? There's an awesome, awesome group of people that helped me a lot and like that did this most of the work actually, while just keeping you and taking the credit. And seriously, they're some of the most fantastic and smarter engineers I have ever worked with.

2. Introduction to ServingMonkey and Rango

Short description:

We're going to talk about ServingMonkey and Rango, the problems we faced, the solutions we came up with, and show you some code. ServingMonkey is a pioneer in software as a service, with 1,200 employees and 17 million users. Work4Rainbow is known for creating new products and helping companies modernize. In partnership with Wrangell, Silver Monkey aimed to modernize their code bases using the latest technology and DevOps practices. The challenges included the size and complexity of the products. The solution involved the development of a domain library to simplify the feature code and ensure a cohesive look and feel.

Well, but first let me tell you a little bit what this presentation is about. We're going to talk to you about what is ServingMonkey exactly, what's Rango exactly, and what are the problems we faced. We're going to talk to you a little bit about what type of solutions we came up with to solve those problems. And of course, I'm going to show you some of the code.

Okay, what exactly is this product we're modernizing? ServingMonkey has one of the first examples of software as a service in the market. It's a pioneer of Silicon Valley that helped shape that industry. It has about 1,200 employees and more than 17 million users. They have product lines that include market leader survey software and whatever type of market research, like quick polls, competitive analysis, customer feedback, you name it. They have a large footprint on enterprise companies around the world, and they have an impact that was massive during the 2020 pandemic. They empowered communication across companies, engagement, all that good stuff that we are forced now to do from our kitchens. Yeah, it's great to have great software to do that with.

Now, for the shameless plug, Work4Rainbow, right? We're pretty known in the software development scene. We were pioneers on the modern web and we have a very constant presence in summits like this. Our team excels at creating new products and helping companies modernize and become more digital. You probably know us. We've been sponsoring and presenting in many technology events ever since 2013, and we are a consultancy board in Toronto, Canada, but now we have presence in multiple countries. In the last quarter of 2020, Silver Monkey partnered with Wrangell in an effort to modernize some of their code bases into this brand new technological platform they were developing. The Silver Monkey team was facing a lot of challenges to bring all their feature teams into that brand new web platform, and the biggest challenge may be the sheer size of it, and they used the best technology that was available, and they were building that with some of the best and most mature DevOps practices that we have ever encountered. It looked like they were set up for success. On top of that, they had developed this awesome design system, like they're very cohesive and well-rounded, based on solid design principles, and implemented as a React component library with everything on it, on and the cherry on top. However, now that they needed to migrate, they had this big set of expectations of what that migration was going to do. And together, Rangel and Sarumaki devised some of the fine-tuning and some of the planning around how these goals were going to be achieved. It all started with the problem statement, right? How can we make sure this migration is successful and that we can reap all these benefits at the end? You start with the challenges, right? The sheer size of their products, the high sophistication of it, made it hard for us to really make sure everything was going to fall into place. Local complexity was the key element, right? It was really a matter of trying to figure out how each one of these highly sophisticated pieces was going to really come together as one platform. The solution was the domain library. Maturing a rolling out wrench that was SurveyMonkey's design system was a good strategy to help the feature teams become more productive and create a cohesive look and feel to the application. But it was just the start. Simplifying the feature code was possible only if some of the business and presentation logic on the features themselves were shared. When the same concepts were used in different places, domain-specific code will be in charge of that section. The concept is inspired in domain-driven design and helped shape a library that could concentrate everything related to one of the most important domains at SurveyMonkey, the question.

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