Shane Ketterman

Shane Ketterman

The scripted part: Experienced and results-driven Customer Success Manager with a proven track record of driving customer satisfaction, retention, and revenue growth. I am passionate about building strong relationships with customers and helping them achieve their goals based on outcomes-based thinking and maximizing the value they derive from products or services. Unscripted: I am an empath, product nerd, people nerd, and a consultant/coach. My background in business, marketing, tech, and SaaS, allows me to bring a lot of great ideas and discussion to the CSM table. One can often find me learning AI, metrics, psychology, and trying to continually answer the question, "what can CSMs do to help customers solve real problems while also seeing future value in a product or service?"
How to Design a Sustainable Freelance/Contracting Career (from Toptal team)
React Advanced Conference 2022React Advanced Conference 2022
Recording pending
How to Design a Sustainable Freelance/Contracting Career (from Toptal team)
Workshop
Ready to kickstart your freelance career or just getting started on your journey? You’re in the right spot. Learn from the world’s largest fully distributed workforce in the world.The independent talent movement is the future of work. If you’re considering leaving full-time employment for a career as a freelancer, now is the time to find your successful space in the independent talent workforce. More people are working freelance today than ever before, with the freelance marketplace now contributing $1.2 trillion to the US economy. Some of the most in-demand roles for freelancers right now are senior developers with professional experience in React, Python, Blockchain, QA, and Node.js.This workshop will help you design a sustainable and profitable full-time (or part-time) freelancing/contracting career. We will give you tools, tips, best practices, and help you avoid common pitfalls.At the end of the workshop there will be a Q&A session with a Toptal Talent (Developer) who can answer your questions and provide insights and tips into their own success.
How to Design a Sustainable Freelance/Contracting Career (from Toptal team)
TestJS Summit 2022TestJS Summit 2022
Recording pending
How to Design a Sustainable Freelance/Contracting Career (from Toptal team)
Workshop
Ready to kickstart your freelance career or just getting started on your journey? You’re in the right spot. Learn from the world’s largest fully distributed workforce in the world.The independent talent movement is the future of work. If you’re considering leaving full-time employment for a career as a freelancer, now is the time to find your successful space in the independent talent workforce. More people are working freelance today than ever before, with the freelance marketplace now contributing $1.2 trillion to the US economy. Some of the most in-demand roles for freelancers right now are senior developers with professional experience in React, Python, Blockchain, QA, and Node.js.This workshop will help you design a sustainable and profitable full-time (or part-time) freelancing/contracting career. We will give you tools, tips, best practices, and help you avoid common pitfalls.At the end of the workshop there will be a Q&A session with a Toptal Talent (Developer) who can answer your questions and provide insights and tips into their own success.

How To Design A Sustainable Freelance/Contracting Career + Speedcoding Challenge
React Summit 2022React Summit 2022
75 min
How To Design A Sustainable Freelance/Contracting Career + Speedcoding Challenge
WorkshopFree
Ready to kickstart your freelance career or just getting started on your freelance journey? You’re in the right spot. Learn from the world’s largest fully distributed workforce in the world.
The independent talent movement is the future of work. If you’re considering leaving full-time employment for a career as a freelancer, now is the time to find your successful space in the independent talent workforce. More people are working freelance today than ever before, with the freelance marketplace now contributing $1.2 trillion to the US economy. Some of the most in-demand roles for freelancers right now are senior developers with professional experience in React, Python, Blockchain, QA, and Node.js.
This workshop will help you design a sustainable and profitable full-time (or part-time) freelancing/contracting career. We will give you tools, tips, best practices, and help you avoid common pitfalls.
At the end of the workshop there will be a Q&A session with a Freelance Developer who can answer your questions and provide insights and tips into their own success.
During the Workshop break, we will be running a speed-coding challenge! At the end of the workshop, we will award a prize for the winner and display the leaderboard.
We will have you login to our portal and complete the challenge as fast as you can to earn points. Points are assigned based on difficulty and the speed at which you solve the tasks. In case you complete all tasks, you get extra points for the remaining time. You’ll see your score, ranking, and the leaderboard once you complete the challenge.
We will be giving away three Amazon Gift Cards ($200, $100, $75) for the top three winners.
How To Design A Sustainable Freelance/Contracting Career
Node Congress 2022Node Congress 2022
39 min
How To Design A Sustainable Freelance/Contracting Career
WorkshopFree
Ready to kickstart your freelance career or just getting started on your freelance journey? You’re in the right spot. Learn the tricks of the trade from the industry’s most experienced freelancers.
The independent talent movement is the future of work. If you’re considering leaving full-time employment for a career as a freelancer, now is the time to find your successful space in the independent talent workforce. More people are working freelance today than ever before, with the freelance marketplace now contributing $1.2 trillion to the US economy. Some of the most in-demand roles for freelancers right now are senior developers with professional experience in React, Python, Blockchain, QA, and Node.js.
This workshop will help you design a sustainable and profitable full-time (or part-time) freelancing/contracting career. We will give you tools, tips, best practices, and help you avoid common pitfalls.