Bernhard Suhm is the product manager for Machine Learning at MathWorks. He works closely with customer facing and development teams to address customer needs and market trends in our machine learning related products, primarily the Statistics and Machine Learning toolbox. Prior to joining MathWorks Bernhard led analyst teams and developed methods applying analytics to optimizing the delivery of customer service in call centers. He also held positions at a usability consulting company and Carnegie Mellon University. He received a PhD in Computer Science specializing in speech user interfaces from Karlsruhe University in Germany.